Your municipality — sustainable local solutions
BATMED.ch supports families (bereavement, paperwork, ageing at home, succession) with a human front desk, local partners, and independent evaluation. Together we can build a lean, measurable, useful setup for your residents.
Measurable local impact
Public KPIs (adoption, satisfaction, perceived resolution time) and a closing report shared with the municipal council.
Lightweight start
No heavy IT. Progressive integration with your actors (front desk, SPITEX, health/social network).
“Regional pilot” option
Inter-municipal coordination (district/region), shared dashboard, harmonised practices, progressive scale-up.
Insurance partnerships
Local co-branding, better routing at the right moment (funeral, death, repatriation, legal protection/PJ), 5-star feedback.
Academic evaluation
Methodology with HES-SO / FHNW (neutrality, indicators, ethics, continuous improvement).
Data protection
Data minimisation; sensitive exchanges via HIN; public transparency (notice + right to withdraw).
Target: perceived usefulness for residents, frugal delivery, clear governance, and a public citizen summary.
How we start — simply
Common problem, scope, roles (RACI), indicators and timeline. Participatory format, positive (solutions-oriented) stance.
Front desk activation (bereavement & paperwork), DOCUPASS/preparedness workshops, well-being check-ins for people living alone.
Dashboard, user feedback, adjustments. Public closing report and scale-up decision.
FAQ — definitions (in the order they appear on this page)
PJ: Legal protection. Insurance that covers advice and legal costs depending on the contract (e.g., disputes after a death, inheritance).
HES-SO: University of Applied Sciences and Arts Western Switzerland. Potential academic partner for methodology/evaluation/ethics.
FHNW: University of Applied Sciences and Arts Northwestern Switzerland (e.g., Brugg-Windisch campus).
HIN: Health Info Net. Swiss healthcare trust network (encrypted e-mail), incl. HIN Mail Global for external recipients.
RACI: Roles matrix — Responsible (does), Accountable (decides/owns), Consulted (is consulted), Informed (is informed).
J0: Day 0. Operational start of the pilot (kick-off, activation of the pathways).
DOCUPASS: Pro Senectute kit (advance directives/patient directives, Vorsorgeauftrag mandate, instructions in the event of death, etc.) for personal preparedness.
S6 → S12: Week 6 to Week 12. Pilot milestones: mid-term review (S6), then closing/report & decision (S12).
Partnerships are defined locally; the list above is indicative.
Get in touch
A 15-minute conversation is enough to frame a pilot or a council presentation.