BATMED — Let’s simplify life journeys together
Insurers • Universities & UAS • Innovation Parks
Join an ethical, locally rooted project to make health, end-of-life and succession simpler and fairer across Switzerland.
Hello,
BATMED brings trusted actors together to support families and streamline processes (health, end-of-life, succession, repatriation). Cantonal pilots, a transparent comparator co-supervised by academia, and an anonymous needs analysis form our impact tripod.
Milestones
Innosuisse note: participation in the public “Entrepreneurship Training (Business Concept)”. This mention does not constitute funding or endorsement.
Why join?
For insurers
- Less friction: local one-stop desk (pilot target: reduce contacts for a complex case from 5 to 2).
- Efficiency & cost: clear guidance → fewer back-and-forths (target: −15% admin time per case).
- Customer experience: public 5★ ratings & feedback loop (target: +10 NPS points on post-bereavement journeys).
- Market insight: aggregated, anonymous insights to refine offers/packaging (access under protocol).
For universities & UAS
- Applied projects: TPs, Bachelor/Master theses, multi-canton living labs on real cases.
- Research data: de-identified datasets (target: 10,000 aggregated journeys by 2026, with access rules).
- Visibility & impact: scientific and societal valorisation (seminars, publications per protocol).
For innovation parks & centres
- Concrete dealflow: real needs → health/legal/gov-tech opportunities.
- Test bed: pilots with impact indicators (target: 1–2 pilots/canton/quarter).
- Ecosystem: operational bridges with insurers, authorities and associations.
Examples and figures are pilot targets, refined with each partner.
A 20-second use case
Fiction — “Marie, 45, needs to manage her father’s passing. The BATMED desk guides her within 24 h, provides the local checklist, and synchronises the insurer, the municipality and the care home. Result: 3 back-and-forths instead of 7, 10 hours saved, less stress.”
Common framework
- Cantonal pilots: local desk, family support, simple impact measurement.
- Transparent comparator: co-supervised by academia, 5★ ratings of packs & providers.
- Anonymous needs analysis: aggregated outputs, access governed by protocol & committee.
FAQ — definitions (de-identified, NPS, TPs)
- De-identified: no direct identifiers (name, email, AHV/AVS number); sensitive variables generalised (age bands, canton, month); publication only in aggregated form with suppression of cells < 5; controlled access; contractual ban on re-identification.
- NPS (Net Promoter Score): recommendation metric: “How likely are you to recommend X?” (0–10). NPS = % promoters (9–10) − % detractors (0–6). Range −100 to +100.
- TPs (practical work): applied teaching formats (e.g., prototyping, analyses, dashboards) carried out by students under supervision on real cases.
Next steps
Cohort 1 — pre-registrations until 25 November 2025 · limited places (5 partners per category).
Sought actors
- LAMal & life insurers
- Assistance & repatriation
- Legal protection & LAA
- Universities & UAS
- Innovation parks & centres
BATMED — Switzerland · contact@batmed.ch · batmed.ch